In 2016, EHP finally got serious about the internet! We rolled out new communication tools meant to highlight the modern and dynamic image of both our organisation and district heating. Our new website helps us reach out to the broader policy and industry community and interact with our members more efficiently. Interest in our social media channels grew significantly. We interact on Twitter with the policy community in Brussels and beyond, and reach out to district heating professionals on LinkedIn, where more in-depth, thoughtful discussions take place about the future of our industry. In an important reminder that the best communication still happens offline, we celebrated the interest and enthusiasm for our sector during two important events: the large district heating conference in Frankfurt in cooperation with our German association, and the first ever District Energy Days in Brussels.